I called and they told me they were experiencing issues which I can understand but I left it 24 hours and still the bonus winnings had no credited to my account. An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money. I logged back in several hours later and all funds had gone and. The player from Italy is complaining about unauthorized transaction. Claimed profile. We rejected the complaint because the. . If you suspect that any player is colluding with another or cheating, you can contact us via email at support@[HOST] or via the support. Player complains about unauthorized deposit. It's predatory, unethical, and rogue. [HOST] › security-and-privacy › user-agreement-uk. I'm pretty tired and angry right now. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. Casino has a policy to not have any contact with Casinomeister concerning player issues. Write a review. We have a No. I recently won £ on the roulette table, withdrew the amount and it was awaiting process. Company activitySee all. casino isn't a responsible company, it's a liar, a vampire, a robber. Replies to negative reviews in < 24 hours. Replied to 64% of negative reviews. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you.