e. This can occur if the software was previously exited incorrectly, i. We have reviewed your account. I'll try to explain it all, I know it sounds ironic but it's kinda messed up. Write a review. Claimed profile. For more information about casino or if you need support, please visit our help. Replied to 63% of negative reviews. Go to the poker playing. Company activitySee all. It appears that you registered with a false name, a complete mismatch to your actual name, and is this is the cause for the. The player from Italy has experienced account blocking and despite multiple attempts to communicate with the casino, receives no response. . Replies to negative reviews in < 24 hours. The regulator becomes aware of the complaint, the casino would NOT want to. The player from Brazil has tried to redeem advertised bonus without being successful. This is your best shot to resolve this quickly for several reasons. Dear forum, I have a huge issue with casino right now. Player's complaint has been resolved successfully. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. During my play in Live Dealer Casino, I have found an incorrect bankroll calculation for sum of EUR within about an hour of my play. Here you can find a short list of our most frequently asked questions. your computer shuts down whilst logged into casino.