NetBet player complains about delayed verification
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Firstly they ask me to give photos of bank card and some ID (passport sent) REASONABLE request on 27th March details sent and account. It goes against our. Please note that this time refers to the time it takes for NetBet to send you your money.
The player from Iceland was complaining about the lengthy verification process.
This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. Verification can help ensure real people write reviews about real companies. We encourage constructive feedback. As per its rules, it only cancels stakes if the game against which you had placed a bet is cancelled or postponed.
player must withdraw BEFORE, not after (as stated in term 8), making their verification deposit. We verify companies and reviewers. Should you have not received the funds once this delay passed, please contact our team so. Shortly after the complaint was submitted, the disputed amount.
We verify companies and reviewers.
verified and your withdrawal isn't delayed by any verification process.
Update on my complaint, 15/12/20 received an email informing me my documents were verified and my withdrawals have been given to me. Please note it takes between days for you to receive the funds. .